Getting Started with Honey
Frequently Asked Questions
Get StartedOur ProductsPartner HubI've partnered with Honey. What should I do to get the most out of the platform?
Make sure you have a Honey Branded Code shared with Honey
A Honey Branded Code is a simple vanity code with the term “HONEY" in it. The goal here is to allow the shopper to check out with confidence - even if the discount isn’t large, there will always be a code available. To participate, create and email over a vanity code that includes the term “HONEY” – for example, “HONEY10”. Include a description, any exclusions, and an expiration date (we recommend a minimum of 90 days, but the longer the better!).
Offer your shoppers Honey Gold
Honey Gold is presented to users as a points bonus in a range that is based on our effective commission rate. Members are given the opportunity to earn 1% - X% of their purchase. Honey Gold is dynamic and the reward members receive is based on chance. Our partners love this feature because it resonates well with our millennial shoppers and incentivizes them to checkout with confidence. We require an effective commission rate of 5% or greater to enable Honey Gold.
Keeping your store page up to date on joinhoney.com
Joinhoney.com is quickly becoming a premier savings destination. The website serves as a search and discovery platform for new stores and products and sees millions of visits each month! As a partner, your brand will have a store page on joinhoney.com. To keep the content up to date, be sure to update your offers and promotions in the Affiliate Network platform, ForMeToCoupon (www.FMTC.co), or by emailing us at deals@paypal.com.
What is affiliate marketing?
Affiliate Marketing is a performance-based advertising model, where an external partner is leveraged in order to promote the brand with the end goal of driving sales.
Which affiliate networks are integrated with Honey?
Affiliate Future
Avantlink
Awin
CJ Affiliate
Commission Junction
Impact
Involve Asia
Kwanko
LinkConnector
Optimise
Pepperjam
Rakuten
Soicos
Shopify
TradeDoubler
Tune / Hasoffers
vCommision
WebGains
How long will the integration take for our store to go live on Honey?
Currently there is a queue of stores waiting for the integration required to get live on Honey. This process may take some time, but rest assured our team will be in touch with you once your store page is live.
How does Honey partner with merchants?
We partner with brands via Affiliate Networks to help confirm user purchases, and we get a commission for driving those sales. Working with an Affiliate Network is a requirement to optimize with Honey - please see below for additional details.
Can we optimize with Honey through a commission increase?
We would love to work more closely with your brand through a commission increase! This would enable us to offer a higher and stronger rewards for our members.
Commission increases are a great way to boost KPIs such as revenue, conversion rate and average order value due to the higher points earning potential available for members. They are more likely to go ahead and complete their checkout with this added incentive.
To go ahead, simply serve the commission increase through the network, and rewards will update automatically.
How do I add/remove codes on the Honey platform?
Merchants have control over the content hosted on the Honey platform. Simply reach out to your Honey Partnerships Team to add deals/codes. Should you not have a partnerships team, please reach out to partners@paypal.com who will connect you with the appropriate team. You can also reach out to us to remove any codes not meant for public distribution.
Our points-based loyalty program turns passive shoppers into active buyers by giving our members the opportunity to earn points back on their purchases, which can then be built up over time and exchanged through Honey for gift cards or through PayPal. Rewards work to strengthen brand loyalty, resulting in increased conversion rates. Learn more about rewards here.
How do I adjust my rewards rate?
To adjust your rewards rate, simply update your commission rate in the Affiliate Network.
How much is 1,000 rewards points worth?
Rewards points are pegged to US dollars. 1,000 rewards points can be redeemed for a $10 USD gift card, or the equivalent value in other currencies (e.g. AUD, EUR, GBP), at select stores. Note that redemption values may vary when redeemed within PayPal.
Honey is available for members globally, and our loyalty component is live in the following countries: AT, AU, BE, CA, DE, DK, ES, FI, FR, GB, GF, GP, IE, IN, IT, MQ, NL, NO, PL, PT, RE, SE, US, and YT
If I'm already joined to an affiliate network, what's next?
If you’re already joined to one of the affiliate networks mentioned above, simply offer program terms to Honey in the affiliate network. This will begin the process of establishing an active partnership. From there, a Honey representative will contact you to get started. Once Honey has accepted your affiliate network partnership offer, we will generate a store page for your brand on joinhoney.com and begin posting savings for your store. Get started here.
Can we set up a Honey Branded Code?
Definitely! Once created on your side, you can submit the Honey Branded Code details directly to our deals team through this form and the code will be scheduled to go live on Honey on your requested start date.
Please find below examples of Honey Branded Codes you can offer:
A long term, sitewide offer that tends to perform best (HONEY10 for 10% off)
A code with a minimum spend threshold (HONEY15 for 15% off $100)
A code for free shipping (HONEYFREESHIP)
A new customer only code (HONEYNEW)
How quickly can codes go live?
We aim to get codes live within 24 hours; however, there can be delays during busy periods. You can keep an eye on your joinhoney.com store page to see when the code is live.
Alternatively, the Deals Team (deals@paypal.com) can schedule codes to go live at any requested start date.
Get started with Honey today
Get StartedHoney is now part of the PayPal family. Learn more here.